Overview of TAWPI Exposition and Trade Show Held at the Navy Pier on 12-14 July 1998
by Herbert F. Schantz
The 28th EXPO at the TAWPI annual meeting, AChicago/98@, was an outstanding success for both the
2,000 attendees and the 78 exhibitors. This year there were 22 satisfied first-time
exhibitors at the show. The attendance at the TAWPI Forum and Conferences were above
expectations and a new record for overall paid attendance was established. With excellent
clear cool July weather and an exciting location, the Expo and Forum, provided an
excellent vehicle to educate the industry=s
management and professionals on the latest work process technologies, services, and
systems available. Chicago/98 was a huge success in meeting these objectives for the over
2,000 attendees, who profited from the information provided, the facilities, and the
outstanding keynote speakers. At this meeting, the new president of TAWPI, Linda O=Hara was introduced to the membership. Her
presentation and that of Chair- Elect Carol Curran were visionary and motivational. Both
were well received by the over 1,000 attendees at the annual meeting and breakfast on
Monday 13 July.
Chicago/98 was a big success, educational, and FUN. On a scale of 0 to 100, it was at
least a 99. AGO TAWPI.@
The following systems and services reflect a sampling of the products that were
elegantly exhibited at TAWPI=s Expo 98 on
the Navy Pier in Chicago, Illinois.
This French company exhibited Intecheck. This is a CAR and LAR
recognition Software, which can be installed on a PC Pentium under Windows NT 4.0. For
check processing the OCR product is expected to have at least a 65% first pass check
recognition with a 99% character read rate. A2iA believes they can attain at least 70%
first pass capture rate on new upgrades. On remittance applications they expect an 85%
item capture rate with a 99% character read rate. In Europe; Unisys, NCR, and BancTec have
the product installed and in production. A major reference site is Societe= Generale which is a large bank in Paris.
Amos was founded in 1981. It is Europe=s leading imaging remittance processing
software developer. It is also NCR=s
choice as its Worldwide Partner for remittance, giro, and other item processing
applications with its 1COMPARE product. Amos has designed its solutions for NCR=s hardware, where it is installed in over 300
sites worldwide in various applications. These include; financial, service bureaus,
insurance, mail order, utility companies and governments.
Discover I Compare Suite, is AMOS= leading imaging document processing solution
and NCR Corporation=s choice in 1996.
Windows NT-, UNIX, or OS/2 based, with one 300 Wholetail/Wholesale/Retail installations
worldwide processing from 300 items/day to over half-million, I Compare is a well
received imaging workflow application in the industry. It can process multiple customer=s documents intermixed without pre-sorting.
Workload prioritization, and instant-copy-and Bpaste
new accounts/document creation are some of its features.
Associated Solutions, Inc
Headquartered in Dallas, Texas, Associated Solutions, Inc. (ASI),
is a proven leader in the United States document management and forms processing markets.
Since 1992, ASI has provided high-quality, high-speed forms processing and data capture
software components to Systems Integrators and other partners worldwide who are involved
in the automation of work processes using Electronic Document Management Systems. As a
result of their products= accuracy,
scalability, and reliability in Microsoft-NT-based environments, ASI has attracted
prominent partners in the OCR/forms processing industry such as Eastman Software (formerly
Wang), Mitek, CGK, and BancTec. The majority of ASI=s business comes from US Government Agencies
such as the Census Bureau, Social Security Administration, and US Navy as well as from
Fortune 500 companies such as EDS, Prudential and Banc One. Bob Drew, CEO, was seen at the
exhibit meeting with attendees and new clients. Pete Flora and Tom Polivka were also
active at the ASI exhibit.
At EXPO/98 Associate Solutions, Inc., (ASI) announced the first release
of ICR3 B Enterprise Edition
at the EXPO. This new product, incorporates a new high-performance pipeline architecture,
is targeted for large-scale enterprise-wide forms operations that process in excess of
100,000 forms per day. The enhanced 32-bit architecture is optimized for distributed
Microsoft NT environments and is scalable across clusters of multiple NT servers.
BancTec provides single-source solutions to banking, insurance,
healthcare, government, utility, telecommunications, and retail customers worldwide. These
include: Electronic payment processing solutions-including automated transactions, check
authorization; image-based processing solutions-including, scanning, reading, repairing,
sorting, archiving/retrieving; Professional services-including data center outsourcing,
network support; Integrated information management and workflow solutions; Support
products and supplies. Dave Conklin was at the exhibit interfacing with attendees and
visitors. Dave is Vice President of Document Imaging Technology Development and very
knowledgeable of the BancTec scanner capabilities. Robin Bunting from Plexus was also
interview at the BancTec exhibit.
Caere exhibited a large variety of EDMS automation tools at their
exhibit. Caere showed not only hand-held OCR and desktop batch remittance processors
(Automated Data Entry products), but also developer tools for OCR integration (DevKit) and
production OCR systems for full text conversion needs (M/Series). These products were
demonstrated and explained at the booth by Charlie Montague. ACharlie@ is Forum/99 Chair, and a recognized industry
expert in full text OCR technology and systems.
Caere is the industry leader in text recognition, (OCR) and a leading
provider of intelligent document management, forms processing, and image recognition
technologies. Caere>s mission is to
simplify the way people gather, access, and use information, especially from the desktop.
Cardiff Software is a leader in automated data collection
solutions. Cardiff=s TELEform
family of products are optimized to create, distribute, and read information from paper,
electronic, and Internet/Intranet forms accurately. Cardiff Software=s family of products shown at EXPO/98
included: TELEform Standard, TELEform Elite, TELEform Internet
Solution, and TELEform Filler. Dennis Clerke, President of Cardiff Software, was
present at the show and at the exhibit to greet visitors and attendees.
CereSoft, Inc. from Silver Spring, Maryland exhibited its new and
robust FormAgent (OCR) Suite. This is a complete form processing system featuring
Freestyle Handwriting Recognition (OCR). FormAgent employs an advanced recognition
technology capable of recognizing cursive Handwriting, OCR, OMR and Barcode into computer
processable ASCII codes. FormAgent is a 32 bit WIN 95-98 and NT. It is completely scalable
from a single user office version, to full enterprise multi-department-user system. Bob
Foley and Hsing-Hen Chen, President of CereSoft were at the show.
CGK Computer Gesellschaft Konstanz GmbH was founded in 1974 from
Siemens Inc. CGK is a world leading German high-tech company. CGK focuses primarily on the
data processing markets. CGK offers reliable accurate systems and solutions for automatic
data entry. These include the ScanStar color scanner, ReadStar and AEG recognition
software. All were are exhibited and demonstrated by industry expert James Tauber and
Michael Brecthaupt, who was also a presenter at the Forum.
Curran Data Technologies
Curran Data Technologies, Inc. (CDT), is a subsidiary of Star
Technologies, Inc. It is a leading data entry and document imaging services company,
headquartered in Indianapolis, Indiana. CDT provides a wide range of cost-effective
imaging outsourcing services for processing HCFA claims, tax returns, orders, personnel
records, and other applications. Bob Compton, CEO of Star Technologies and Carol Curran
President of CDT were in the Star Technologies booth to meet with attendees.
Dakota Imaging is a software developer providing proven business
solutions for automated document processing applications. They demonstrated Transform
(solutions enable organizations which increases system productivity while dramatically
reducing the costs associated with manual data entry. The product has a unique end-to-end
capability, open architecture, swift installation and comprehensive support, which
differentiates Dakota Imaging as a solution provider.
Datacap is an industry leader with off-the-shelf, highly scalable
and robust software for data and document capture applications. Its client/server
software, Datacap Task Master and Paper Keyboard, are used by government agencies and
Fortune 1000 companies worldwide to transform paper into digital information, streamline
mailroom operations and efficiently feed document, ERP and other knowledge management
DataCap introduced Task Master 2000 a powerful, scalable total capture
platform, which is available on the market today. It offers organizations a migration path
from manual data entry systems to simultaneous, automated data and document capture
applications. Its batch workflow and management capabilities allow for the efficient
distribution of work to client stations, and provide administrators with work-in-process
viewing, active re-routing and comprehensive reporting. Its 32-bit client/server
architecture supports all popular networking protocols and operations systems B making Task Master the ideal choice for
high-performance total capture environments. As in traditional, Scott Blau, President of
DataCap was present at the EXPO and the booth greeting attendees.
Data Management Assistance Corporation (DMAC)
DMAC showed Year 2000 compliant data entry, image entry and OCR
repair software. This software can be used to upgrade from Nixdorf DCPA or DPEX, REI=s Tartan, TextWare=s De-2 & others including Unisys &
McDonnel Douglas. Unibase by DMAC Imaging lets users build on the existing skills of the
people to move smoothly into image entry.
DMAC announced its latest release of Unibase at the EXPO. This product
supports entry from multi-page tiff files, with document or image forward and back
commands. Unibase by DMAC, a complete image entry, OCR reject, and data entry software
environment is compatible with most Microsoft, Novell and UNIX software platforms.
DataMark one of the nations largest and highest quality data entry
service bureaus specializes in Remote Remittance Processing, Document Scanning Solutions
and Data Entry Services. DataMark uses proven sophisticated telecommunications networks to
remotely process remittances for several major U.S. clients in their El Paso, Texas and
Juarez, Mexico data centers. They currently key over 1,000,000 items a day, and image or
microfilm over 200,000. Processed forms include remittance, airbills, credit card
applications, medical claims, and specialty forms.
It was announced at the EXPO 98 that DataMark, Inc., and Eastman Kodak
Company have joined forces to provide Document Scanning Solutions for customers who have a
need for fast, economical document scanners. DataMark can provide a complete system for
document scanning to include a quality Kodak Scanner specifically designed for the client=s application, as well as offer the interface
board and software designed for efficient, cost-effective document scanning.
DataMark is pleased to announce the capability to provide Remote
Remittance Transaction Processing. DataMark has successfully installed remote remittance
systems for three different customers and by late summer 1998 will be processing more than
35 million check transactions per month at six locations. President, Bill Holmes and his
wife Becky were present in the booth with Bill Randag and Ken Jourdon during the entire
Document Technologies, Inc.
The EasyRead 240 is the Abest
of breed@ gray-scale display subsystem in
the imaging market. The 20 inch flat profile monitor reduces eyestrain (up to 66%) while
increasing reading productivity (up to 30%) for production applications. The EasyRead 240
provides the sharpest images for key data entry applications, data entry, and scan station
users. These gray scale displays are sold by Resellers and System Integrators. Both Mike
Cohn and President Bob Wallace were active at the DTI exhibit.
FormWare the leader in Forms Processing Software demonstrated its
award winning high performance software for forms processing systems, image capture and
indexing, post recognition processing sub-systems, image data entry and key data entry on
client-server, standalone PC and many document imaging platforms. FormWare products are
used to automate data capture from forms in order to populate database and document
management systems in a more efficiently. President Reynolds Bish and Mark Golden were
interviewed at the exhibit at EXPO/98.
Image Scan showed image-based software for wholesale and retail
lockbox payment processing. ImageScan=s
new Windows NT-based Image Lockbox System processes both types of payments in a single
integrated two-pass image system. Customers include twenty-five banks using the NCR 7780
or Unisys DP500 check transports. The company=s
solution encompasses integrated software from FormWare, Macrosoft and Mitek. President Tom
Scott was at the exhibit meeting with visitors. Mark Brousseau was also at the booth.
Imaging Business Machines LLC
Imaging Business Machines (IBML) ImageTrac color scanner was shown
scanning a wide variety of paper sizes and weights. The open track design allowed for
faster jam recovery and exceptional throughput rates. ImageTrac color images are ideally
suited for Akey from image@, OCR and web applications. AIBML=s
ActiveX and InputAccel modules provide and efficient way to interface the scanner and
develop applications,@ explained Derek
Murphy who was at the EXPO.
Infoscore exhibited its PayData payment processing system.
It included many features, functions, and options, It is the only remittance system
capable of handling any and all types of remittance at any volumes. It is the ideal
solution for all commercial as well as financial retail and wholesale lockbox processing.
Founded in 1984, J&B Software showed solutions for the payment
processing industry. Their flagship, TMS IMAGE, provides leading edge image-based
remittance and check processing on BancTec/IBM, Kliendienst, NCR, ScanOptics, and Unisys
equipment. At the booth, a full demonstration on image options including export, host
attach OCR, archive, mark sense, MICR database, and distributed data entry were
At EXPO/98, J&B Software announced the availability of the new
Mill98-2 version of its flagship Remittance application TMS-ImageJ. This release demonstrates the strategy and
commitment of J&B Software to the NT environment. It also deploys extensive
improvements and new features to the whole system with special emphasis.
Lockheed Martin Mission Systems is responsible for the design,
integration, installation, and support of a system to digitally capture information for
the year 2000 Census. The Commerce Department Census Bureau awarded the contract to the
Lockheed Martin led team of Optimum Solution Corporation, FormWare Corporation, Associated
Solutions Inc., EDS, CACI, and CGK. The new system demonstrated in the booth will reduce
the cost of data collection and provide for increased accuracy as the United States counts
its population at the beginning of the century. Present at the exhibit were Jim Shay and
Ira Sadowsky from Optimum Solutions, a teaming partner with Lockheed-Martin. George
Walden, Vice President of Lockheed-Martin was also interviewed in the booth.
The Lucent Courtesy Amount Reader (LCAR) shown at the EXPO/98 was a
software-only solution for high-performance, high-accuracy check recognition. Proof of
Deposit and Remittance Processing applications can generate rapid labor savings with LCAR.
LCAR uses patented Bell Labs technologies in the amount finding, neural network and amount
analysis processes to quickly locate and recognize courtesy amounts on both personal and
ManTech is a provider of enterprise-wide financial processing, vital
records and document management solutions. They focused on developing core business
applications that improve customer service and reduce operating costs were exhibited at
EXPO/98. Through the acquisition of Advanced Recognition Limited, UK, ManTech has
fulfilled its mission to become a turnkey provider of highly scalable item processing,
records management, and forms/claims processing business solutions.
At EXPO/98 ManTech announced Captor 2.0 a highly versatile, yet cost
effective, NT-based forms and remittance processing application for all types of
mid-volume applications. Captor 2.0 provides automated data extraction, correction,
validation, and verification. It also provides for automated encoding, endorsing, deposit
document generation, and dynamic end point sorting. It also contains, automated statistics
collection and report generation; user-defined job flow and a rich collection of
administration support and system security.
Microsystems Technologies, Inc.
Microsystems Technology, Inc. (MTI), is a supplier of leading-edge
software solutions for automating data management exhibited its flagship forms processing
product, OCR for Forms at EXPO/98. MTI showed six additional products: IDR for Reports,
Information Xchange, Workload Manager, FAXManager, Information Broker, and Uni-Form,
completing MTI=s suite of data management
Mitek Systems, Inc is a world leader in the development of
automatic data capture recognition products, including state-of-the-art, neural net
Intelligent Character Recognition technologies exhibited at the EXPO/98. Mitek=s products enable the automation of costly,
labor intensive business functions such as check and remittance processing, forms
processing, and data entry. The products shown include QuickStrokes API, Checkscript,
Premier Forms Processor Pro (PFP Pro), Quick modules, and QuickFX. Seen at the Mitek booth
were Elliot Wassarman, CEO, John Connor, and David Pintsov Senior Vice President.
At EXPO/98, Mitek introduced QuickFX, its new, highly accurate, form
identification and Form/Template Removal software toolkit. QuickFX will significantly
improve automatic data capture (ICR/OCR), forms processing, document imaging and storage
performance. QuickFX provides automatic form identification, form registration, and
form/template removal. It handles skewed or distorted documents, upside down, or landscape
orientations, low-resolution faxed or scanned forms, dot-matrix print, machine-generated
or hand-printed data. QuickFX reduces the image size by removing extraneous information
such as pre-printed text, lines, and boxes; leaving only the filled-in data. It repairs
the characters that are left, ensuring better recognition, enhanced throughput, and higher
data capture accuracy rates.
A leading NCR Value Added Reseller, NetVantage exhibited ItemAge, its
powerful, full-featured, flexible, and scaleable software solution that runs on multiple
platforms and operates in both remittance and check processing modes with complete imaging
capability. ItemAge (supports a fully integrated operation where cashiers (walk-in
traffic) and back office transports must share common resources and data. NetVantage
specializes in software customization to accommodate unique customer needs. Ken Bour,
President of NetVantage was at EXPO/98 to meet with new and current clients.
OPEX meets mail processing needs with its popular Model 51 Rapid
Extraction Desk; System 150 fully-integrated extractor/orienter; Image Export Module;
MPS-30 mail sorter; MPE 5.0 multi-purpose extractor; I.Q. Sort document sorter; and
Compass, an automated check/Document orienter. The Quiet Jog joins an already-existing
roster of fine OMATION products, including the Envelopener and the EV-2 sorter/verifier.
These products were installed and operating at the EXPO. Al Stevens, President of Opex and
TAWPI Hall-of-Frame member was seen at the exhibits as were Mark Stevens, Senior Vice
President of OPEX and long time TAWPI member.
Orbograph, a supplier of check amount recognition technology to the
financial industry exhibited at the EXPO/98. At EXPO/98 they introduced OrboCAR Gemini, a
unique approach to ICR/CAR that yields remittance read rates between 75-80% from standard
bitonal images. OrboCAR Gemini accomplishes this performance through advanced
character-level voting mechanisms, combining the power of Orbograph=s recognition algorithms with the specialized
performance of another leading courtesy amount recognition engine.
PowerScan, Inc., a subsidiary of Star Technologies, Inc.,
demonstrated PowerScan and StageWorks, a family of commercial off-the-shelf image capture
and post-scan processing software. Star=s
PowerScan subsidiary also demonstrated its PowerScan Image Capture software and its Stage
Works Imaging Processing software. Bob Compton, CEO, and Curtis Abel President of
PowerScan were in the Star Technologies booth to meet with attendees.
ReadSoft demonstrated solutions for efficient data capture and
forms recognition. AEyes and Hands for
Forms@ can recognize and interpret hand
printed and machine printed characters as well as check boxes and barcodes. ReadSoft
offers a scaleable solution to suit every data capture application.
For nearly 30 years, Scan-Optics has been in the business of designing
and manufacturing information-processing systems used for imaging, data capture, document
processing, storage and retrieval and information management. Scan-Optics, Inc.,
demonstrated its AExpress@ solution suite for the Tax, Proof of
Delivery, and Order Entry markets and ImageEMC++ for the health care claims processing
market. Scan-Optics= Series 9000 and
award winning Model 7800 and 7400 Series scanners were also displayed and run. CEO Jim
Mavel, Dick Goyette Senior Vice President, and Catherine Stephenson EXPO/98 Chair were
active at the Scan-Optics booth.
Scan-Optics also displayed line of service offerings, including network
Scan-Optics recently acquired Southern Computer Systems (SCS). At
EXPO98 SCS demonstrated their Vista-Capture software development tools. Utilizing
Microsoft ActiveX (OCX) controls, VistaCapture is an open-system development suite
designed for rapid development of mission-critical data capture applications.
Tangent Systems, Inc.
Tangent Systems, Inc., exhibited at EXPO/98. They specialize in the
Year 2000 Software solutions designed to process transactions like remittance, sales
drafts, and proxies. Founded in 1984, by Steve Mach, Tangent is well known for its proven
and flexible NT 4.0 based DocuTran software, Tangent has earned a reputation for timely
and reliable implementations. The company also provides software application support
services, on-site training, and software customization tools. President Steve Mack and
Vice President Bruce Rennecker were at the booth meeting with attendees during the show.
TMS Sequoia showed it new Scan Fax 4.0 product and enhancements.
Scanfix 4.0 is now 80% faster and contains a built-in TWAIN driver. Also shown at EXPO/98
was the new Java Prizm, a proven solution for Intranet document imaging.
exhibit at EXPO/98 focused on White Mail Solutions using the TriCut 2000L mail opener with
mill cutting technology for protecting multi-page triple folded documents. The TriFold
2000 single station mail opening extractor utilized mill cutting, eliminating damaged
contents associated with remittance-exception mail processing. The Single Cut 100-mail
opener also exhibited is a mill cutting solution designed for high-speed mail opening.
Unisys is an information technology solutions provider exhibited at
EXPO/98. Unisys has a portfolio of information services, technologies and third-party
alliances to help clients capitalize on their information asset to enhance their
competitiveness and responsiveness to customers. Unisys expertise is founded on the
strengths of three global businesses: Information Services, providing consulting,
application solutions, systems integration and outsourcing; Computer Systems, providing
industry-leading technologies; and Global Customer Services, delivering comprehensive
services and products supporting distributed computing environments.
At EXPO/98 Unisys announced significant productivity improvements to
their scalable, NT-based remittance platforms. These include software-selectable,
multi-line OCR reading and faster high-speed encode technology on the NDP 1150.
At EXPO/98 Unisys also demonstrated their new NDP 500-remittance
solution with courtesy amount recognition. This new system reads and processes more than
60% of the matched payments automatically in a single pass at 500 dpm. This results in
equipment and labor savings, and earlier deposits.
Wausau Financial Systems
Wausau Financial Systems (WFS), the leading supplier of item,
image, and remittance processing solutions for financial and commercial businesses in the
United States, exhibited at EXPO/98. With more than 250 employees supporting 700 sites
worldwide, WFS are proud to be the recognized leader in the development of image
processing solutions. WFS maintains a staff of system and support specialists to guarantee
suitable interfaces, smooth installations and 24-hour assistance. WFS also offer a unique
100% money-back guarantee. Seen at the WFS booth were Bob Weiruch, CEO and Sara Stolzman
meeting and greeting attendees.
Wheb Systems, Inc.
Wheb Systems, Inc., a provider of intelligent information capture
software exhibited at EXPO/98. Wheb specializes in automating the unique mission critical
business processes for the direct marketing, financial, government and tax, and auto and
consumer lending industries. Randy Hawks, CEO and Jim Woodruff, Senior Vice President were
present, as usual, in the booth meeting visitors and answering questions.
At EXPO/98 Wheb Systems introduced Captiva, which is an
enterprise-class software solution designed specifically for processing high volumes of
incoming applications and forms. Captiva utilizes the power of Microsoft NT to process
100,000 or more paper, fax, and Internet-based forms. Captiva will be available Fall,